OFFICE MANAGEMENT AND ADMINISTRATION SKILLS

Course Overview

In this OFFICE MANAGEMENT AND ADMINISTRATION SKILLS  participants will have a better understanding of the shifting responsibilities and expectations of the modern Office Assistant roles in both
office management and administration skills. They will be encouraged to record ideas
in an action plan for implementation upon return to the office. After attending
the course, Office Assistants will understand how best to manage their offices
and effectively work towards fulfilment of their strategic business objectives.
They will also have a focus on the development of their own personal brand and
career development.

Programme Objectives

In Office Management and Administration skills Participants will learn to:
• Organise and improve office systems
• Learn techniques for creating more time in the diary
• Discover how to manage multiple demands on your time
• Manage a network of working relations
• Communicate effectively
• Manage time for self and others
• Manage the performance of admin staff
• Improve written communications
• Manage and present information
• Learn how to negotiate successfully

Target Group

• Office Assistants
• Administrative Assistants
• Personal Assistants
• Private Secretaries
• Executive Support